Studies

Away from far better brand new terrible within the last number of years. Can’t believe just how inexperienced, and totally extremely foolish beyond trust, the folks are particularly at that borrowing from the bank partnership. We have started investing a % or a couple so much more from the almost every other borrowing from the bank unions getting my personal financing to keep me new aggravation off dealing having foolish some one. People troubles the fresh Department away from borrowing unions is the place so you can file https://paydayloanalabama.com/orange-beach/ complaints. Because the Massachusetts lawyer generals place of work does not manage them.

Poor up-date I have ever before seen

Worst posting You will find actually viewed. The old on the web banking is actually far premium than simply brand new that. Remaining my past lender because of a bad revision and you may immediately following fifteen years having DCU I’m provided leaving.

DCU associate since the 2015 and you will departing

I have already been a DCU member because the 2015 and you may handled a 100% commission history both for an auto loan and you may credit cards. For the app revision within the late 2023, I experienced problem log in and you will to make payments. Therefore, I redirected my personal bill costs with other notes. I obtained a notice getting an outstanding balance out-of 63 dollars, punctually entitled to settle it, and you may claimed the newest technical circumstances. Regrettably, my questions just weren’t handled. Regarding the after the asking period, a balance of $step one and some dollars is actually once again recharged that we paid back. Customer care has no idea if any most other charges was added int the guy second charging you cyclee even worse DCU faster my personal borrowing from the bank maximum off $ten,000 so you can $0 and you may reported my account given that delinquent into the credit agencies, and therefore diminished my credit rating because of the 108 points-getting 63 dollars. I am already disputing which having DCU and the credit reporting agencies, however, I might warning someone to carefully take into account the prospective implications in advance of employing their services.

It shed my vehicle label file

Hello, I am composing to give my personal viewpoints concerning the ways an important document was mishandled addressed by the DCU. I am most disturb you to my personal Identity document try mailed out over me personally without having any record info through USPS. I think is actually terrible negligence. As i achieved over to brand new DCU just after waiting few months, I became informed the latest Label document is distributed 1 month shortly after the loan is paid off. not, You will find maybe not received one title file from inside the send. We searched having regional USPS and additionally they totally could not shadow the new delivered mail. I became therefore open to head to DMV with a good Lien launch page and you may work out-of bottom. This is very time consuming and you will inconvenient personally. It’ll cost you us to rating content. I wish there are top process positioned in the first therefore i would not have never forgotten an essential.

Bad Support service

DCU is the worst completely. I happened to be closure within the on my Motor finance and you can finished up opting for DCU. It approved my loan and you can asked us to open a merchant account which were unsuccessful 3 x. The latest they expected me to give blog post which i is is actually able to unlock a membership immediately after which once 2 days, my application for the loan wasn’t still recognized and you can up on calling it said told you their canceled as they are sorry. Their very ridiculous once you urgently need the auto loan. The customer service associate was not anyway empathetic.

Terrible Bank and no ATMs and you will Terrible Customer support

For many who miss the days of prepared for the long traces in order to withdraw money from the bank, upcoming DCU is your put! My home is a busy town, yet , DCU keeps not many towns and cities right here. While doing so, their ATMs is nowhere getting receive apart from on genuine financial. This is basically the merely financial when you look at the 2020 that however keeps a lot of time traces going out the door into the average time. If you need to phone call the financial institution, anticipate to be handled rudely. While using the DCU having automobile-spend options having debtors, we offer very long turn-to moments so you’re able to echo payments were made. Which financial try awful to have way too many reasons why you should go into. Avoid them!